What about the "recovery CD" that some system vendors provide? While some of these CDs do have basic diagnostic routines and repair tools, most are extremely generic and are geared primarily to reformatting your hard drive and restoring the original factory setup of the operating system, wiping out all your data files and customizations. And even then, you have no guarantee that the original problem will be solved.
A last option, if you're from an older school, might be to try a "boot floppy;" a floppy disk that contains just the essential files for a bare-bones restart of your PC. This approach is conceptually sound--in a way, you can think of a boot floppy as a kind of skeleton key that allows you to "open up" your PC for low-level diagnostics or repair. But floppies hold only 1.44 Mbytes of files. That's simply not enough room to hold a full array of fix-it tools. Unless you've already collected a complete library of floppy-based low-level repair tools, having just a boot floppy alone won't get you very far. And even if you happen to have a drawer or carry-caddy full of floppy-based tools, it still won't be fast, easy, or pleasant to rummage through them, trying to find what you need.
A Better Way
Having a custom-boot CD like that can be incredibly useful whether you're supporting an office full of PCs or just one. At one end of the spectrum, it means that support staffs or IT techs can carry, on one slender CD, most or all of the software tools they need to service or set up multiple brands, types, or generations of PCs in an enterprise.
At the other end of the spectrum, it means that a single end user can have everything--even perfect disk images or backups of their system--on a single CD, allowing any level of software repair.
In my own case, supporting about a dozen mixed Windows and Linux PCs, I've built customized DOS boot CDs that contain not only a full range of diagnostic/repair/setup tools, but also hold copies of all the drivers used by all the machines; plus copies of all my environment-specific configuration files and data.
Here's a small example of how this can help: I have nine different brands of network cards in use on my office systems. My boot CD toolkit has a folder called NICs that contains nine subfolders, each holding all the driver files for one of the network-card types. No matter what PC I'm working on, and no matter what operating system is on any given machine, or what operating system I may switch to, I have the correct network drivers instantly at hand.
Same for audio, video, motherboard chipset, and other drivers; BIOS flash updates; and more. Everything--and I mean everything--is there on one CD. What a time saver!
More Software Insights
White Papers
Webcasts
Reports
Videos
Now imagine the same initial scenario, but with a different outcome: You hit the power switch on your Windows or Linux PC, and the system starts to boot, but stalls. The power's on, the hard drive is spinning, but nothing's happening. You restart the PC, but it just won't boot normally.
So, you insert a single custom CD--one you made yourself--into your drive and boot from that. That one CD contains not only the necessary files to get your PC started, but also contains everything you need to diagnose and repair almost any kind of system trouble. In fact, it's packed with an entire software toolkit--potentially as much as about 500 floppies' worth of software--all in one place, right at your fingertips. What's more, the CD isn't some kind of cookie-cutter, lowest-common-denominator tool, but one that suits your specific preferences and needs; one that's customized for your unique combination of hardware, software, and skill level.
BP seeking Regional Desktop Coordinator in Houston, TX
Agilent Technologies seeking Marketing Manager in Melbourne, AU
Advancement Project seeking Junior Web Developer in Los Angeles, CA
Johns Hopkins Univ Carey Business School seeking Asst Dean for IS in Baltimore, MD
City of Westland seeking MIS Director in Westland, MI
For more great jobs, career-related news, features and services, please visit our Career Center.
Open Source in the Enterprise
Open source software's growing maturity makes it a newly viable option for IT departments looking for ways to save money while solving business challenges.
read more 
NOTE: Offer valid for U.S., U.S. possessions, & Canada only